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Reinventing Jobs: A 4-Step Approach for Applying Automation to Work

Ravin Jesuthasan, & John Boudreau

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Black Holes and White Spaces

Black Holes and White Spaces: Reimagining the Future of Work and HR with the CHREATE Project

John Boudreau, Carolyn Lavelle Rearick & Ian Ziskin

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Lead the Work book

Lead the Work: Navigating a World Beyond Employment

John Boudreau, Ravin Jesuthasan, & David Creelman

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August, 2018
Academy of Management

To Optimize Work Automation, Get Beyond “Robots Taking Our Jobs”

Work automation is often framed in simple terms – how many jobs will new technology replace?  On June 14, 2011, U.S. President Barack Obama stated that ATMs allowed businesses to “become much more efficient with a lot fewer workers.” Actually, the number of teller jobs increased with the number of ATMs. In 1985, the U.S. had 60,000 ATMs and 485,000 bank tellers. In 2002, there were 352,000 ATMs and 527,000 bank tellers.

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