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Herbert Heneman Jr. Career Achievement Award

August, 2018
Academy of Management

Lead the Work book

Lead the Work: Navigating a World Beyond Employment

John Boudreau, Ravin Jesuthasan, & David Creelman

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Retooling HR: Using Proven Business Tools to Make Better Decisions about Talent

John Boudreau

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Transformative HR: How Great Companies Use Evidence-Based Change for Sustainable Advantage

John Boudreau & Ravin Jesuthasan

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To Optimize Work Automation, Get Beyond “Robots Taking Our Jobs”

Work automation is often framed in simple terms – how many jobs will new technology replace?  On June 14, 2011, U.S. President Barack Obama stated that ATMs allowed businesses to “become much more efficient with a lot fewer workers.” Actually, the number of teller jobs increased with the number of ATMs. In 1985, the U.S. had 60,000 ATMs and 485,000 bank tellers. In 2002, there were 352,000 ATMs and 527,000 bank tellers.

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